Скачать с ютуб Integrating Voice and ServiceNow: Contact Center Workflows You Didn’t Know Were Possible в хорошем качестве

Integrating Voice and ServiceNow: Contact Center Workflows You Didn’t Know Were Possible

If your organization is leveraging ServiceNow, you know just how powerful the platform’s workflows are for delivering personalized customer service and boosting operational efficiency. In this session, we’ll explore how to extend the value of your ServiceNow investment by integrating voice with your existing workflows, digital channels, and ServiceNow data. We’ll walk through common contact center uses cases such as password resets and system outages and demonstrate how to leverage voice-enabled self-service, voice transcription, and intelligent IVR – directly inside of ServiceNow – to deliver an omnichannel experience and streamline your contact center operations. _________________________________________________________________________ 3CLogic is the premier voice-enabling solution for enterprise organizations. With deep integrations for CRMs and cloud platforms like #ServiceNow, Salesforce, and Microsoft Dynamics, our cloud contact center will transform how your business communicates with customers and employees alike. Dial Up Your Digital Transformation ☎️ » Contact us: https://www.3clogic.com/contact-us/ » Learn more: https://www.3clogic.com/ » Get more insights: https://blog.3clogic.com/ Connect with us on social media: » LinkedIn:   / 3clogic   » Twitter:   / 3clogic   » Subscribe to our channel: https://www.youtube.com/c/3clogic-clo...