Русские видео

Сейчас в тренде

Иностранные видео


Скачать с ютуб Get Started with Amazon Connect Voice Routing with Advanced Work Assignment в хорошем качестве

Get Started with Amazon Connect Voice Routing with Advanced Work Assignment 6 месяцев назад


Если кнопки скачивания не загрузились НАЖМИТЕ ЗДЕСЬ или обновите страницу
Если возникают проблемы со скачиванием, пожалуйста напишите в поддержку по адресу внизу страницы.
Спасибо за использование сервиса savevideohd.ru



Get Started with Amazon Connect Voice Routing with Advanced Work Assignment

Today, customers expect seamless support experiences across all channels, whether they’re reaching out through chat, text, or voice. Advanced Work Assignment (AWA) is the ServiceNow routing engine that automatically routes work items to agent queues for chat, cases, and messaging. Now, AWA can also route Amazon Connect Voice as a work item, enabling customers to allow blended agents to handle all channels supported by ServiceNow and Voice from Amazon Connect. Join Customer Service Management (CSM) product managers, Kimlan Do and Neil Kostecki, in this interactive webinar to learn more about: The benefits of using AWA with Amazon Connect Voice Solution overview and key capabilities available today Demo Q&A

Comments