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How the Help Desk Migration Wizard Works

📡 DISCOVER MORE: Set up your help desk data migration in a few clicks: https://app.help-desk-migration.com/ Read more about data migration, help desk systems news, and useful guides on our blog: https://help-desk-migration.com/blog/ Want to know the price of your data migration? Go here: https://help-desk-migration.com/pricing/ *************************************** 📱 FOLLOW US: Twitter:   / hdmigration   LinkedIn:   / help-desk-migration   *************************************** 🎯 WHAT OUR SERVICE DOES? Help Desk Migration is an automated migration service that transfers data between numerous help desk software, including Zendesk, Freshdesk, Freshservice, Jira Service Management, ServiceNow, Salesforce, Hubspot, and more. Also, you can import data to a help desk platform from any source: email provider, CSV, or database. Whether you run a large enterprise or have a small business, the service enhances both small help desk migrations and complex multi-workload projects. Help Desk Migration imports tickets, contacts, organizations, tags, and attachments without downtime, coding, and hustle. *************************************** 🔒 PRIVACY POLICY You can view our full privacy policy here: https://help-desk-migration.com/priva... If you have any further queries, feel free to reach out to us at +1-888-866-7471 or via [email protected] #datamigration #helpdeskmigration #dataimport #dataexport 00:11 - Sign in with Migration Wizard 00:36 - Start a Demo Migration 00:42 - Connect your Source platform 1:07 - Revoke access 1:13 - Connect your Target platform 1:28 - Configure your source and/or target connection 1:42 - Select what data to migrate 2:03 - Edit any migration step 2:12 - Consider “Important Migration Notes” 2:24 - Map data relations 2:46 - Match up groups 3:03 - Select a default group 3:18 - Create missing groups 3:41 - Match agent profiles 3:54 - Select a default agent 4:04 - Add missing agents 4:29 - Map organization fields 4:56 - Map contact fields 5:23 - Map default and custom ticket fields 5:56 - Create missing custom fields on a target platform 6:23 - Mandatory fields and Skip this field 6:42 - Map article fields 7:04 - Choose automated options 7:18 - Add a tag to migrated tickets 7:29 - Migrate inline images as attachments 7:38 - Skip attachments 7:48 - Migrate call recordings 7:57 - Demo with custom data 8:12 - Migrate side conversations as private notes 8:24 - Migrate content translations 8:46 - Get started with a Free Demo Migration 8:56 - Check the reports for migrated, skipped, and failed records 9:08 - Support access, share with teammates, and add a label 9:34 - Reports for groups 10:08 - Reports for agents 10:32 - Reports for organizations 10:49 - Reports for customers 11:11 - Reports for tickets 11:39 - Check how custom fields migrated 11:55 - Reports for categories 12:20 - Reports for folders 12:40 - Reports for articles 13:05 - Choose a suitable support plan 13:40 - Start the Full Data Migration