Скачать с ютуб Boost Your Team's Productivity with Jira Service Management! JSM Demo в хорошем качестве

Boost Your Team's Productivity with Jira Service Management! JSM Demo

Dive into our comprehensive demo of Jira Service Management, where you'll explore the key features that can streamline your workflows and improve accuracy and completeness in your IT operations. As we navigate through the robust capabilities of this cutting-edge cloud management tool, you'll gain valuable insights into efficient ticket management, asset management, and data import processes. Discover how Jira Service Management stands out against competitors with its integrated AI-driven virtual agents, customizable templates, and seamless integration capabilities that support HR, facilities, and more. Whether you're familiar with ITSM or just starting, this session is tailored to enhance your understanding and application of these powerful tools. Watch now to enhance your service management practice and transform the way you manage your IT infrastructure. CHAPTERS: 00:00 - Intro 00:38 - Atlassian Jira Service Management Overview 04:12 - Jira Service Management Demo - Customer Portal Experience 09:56 - Jira Service Management Demo - Agent Experience 11:06 - Working a Simple Ticket 14:22 - Working a Complex Ticket 17:20 - Creating New Request Type 21:06 - Working an Incident 21:50 - Incident Management Best Practices 24:20 - Problem Management Strategies 26:50 - Change Management Process 31:30 - Alerts and Notifications 37:14 - Filters and Subscriptions Setup 38:10 - Customizing Dashboards 38:54 - Teams Collaboration Features 39:08 - Managing Assets 41:32 - Q&A Session 43:18 - Custom Modules Development 43:57 - Exporting Content Techniques 44:41 - PowerBI Connectors Integration 45:05 - Thank You