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How do you respond when someone shares their pain and despair of trauma with you? Common practices are to minimize the trauma or offer comparison. Although well meaning, Kristen Donnelly suggests that these responses can cause similar pain to the trauma itself. A social worker and researcher, Dr. Donnelly invites the audience to consider a different way to respond when encountering someone experiencing trauma. Dr Kristen Donnelly is a social worker who has studied trauma for nearly twenty years, including studying conflict zones in Rwanda, Colombia, South Africa, and Northern Ireland. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at https://www.ted.com/tedx