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Employee Discipline

Coaching, which includes counseling, should generally be the first step in dealing with a problem employee. However, if an employee is unwilling or unable to change or a rule has been broken, discipline is necessary. Managers can’t allow employees to engage in counterproductive work behavior, to violate significant organizational norms, or to show other deviant behavior. Discipline can also be appropriate if an employee is guilty of doing personal tasks (many employees spend hours per day on the phone and computer for personal reasons) while on company time. Many organizations have found it necessary to fire employees for inappropriate use of time and resources. Discipline is corrective action designed to get employees to meet standards and the code of conduct. The major objective of coaching, counseling, and disciplining is to change behavior.