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High growth ecom channels and changing expectations on carriers 1 месяц назад


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High growth ecom channels and changing expectations on carriers

We catch up with Andrew Norman, who leads Sendcloud in the UK. I wanted to get Andrew's view on which channels are seeing the greatest growth potential, the current consumers demands on the fulfilment and returns side of ecommerce, and the retailer challenge of balancing the four pillars of delivery - Fastest, Safest, Cheapest & Greenest! 00:00 Introducing Andrew Norman & Sendcloud 00:55 Which new channels retailers are seeing success on 02:26 Retail expectations for TikTok Shop 03:51 Fastest, Safest, Cheapest & Greenest consumers shipping demands 05:07 Post Covid consumer delivery expectations 06:49 Brand & Retailer carrier selection strategies 07:56 Buyer experience, WISMO reduction and tracking best practice 10:13 Returns strategies & Retailer marketplaces 11:55 How Sendcloud help retailers scale at reduced cost Andrew Norman (LinkedIn) -   / andrew-norman-a974194   SendCloud - https://www.sendcloud.co.uk

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