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Please rate, support, and subscribe to our YouTube Channel. For more ISO-related videos and webinars please subscribe to our channel. / tnvakademi Zero Defects (or ZD) is a collaborative programme or philosophy within an organization, whereby everyone works together towards the ideal goal of there being no defects in quality. Zero Defects seeks to directly reverse the attitude that the number of mistakes a worker makes doesn't matter since inspectors will catch them before they reach the customer. This stands in contrast to activities that affect the worker directly, such as receiving a paycheck in the correct amount. Zero Defects involves reconditioning the worker "to take a personal interest in everything he does by convincing him that his job is just as important as the task of the doctor or the dentist. Zero defects is a way of thinking and doing that reinforces the notion that defects are not acceptable, and that everyone should "do things right the first time." The idea here is that with a philosophy of zero defects, you can increase profits by eliminating the cost of failure and increasing revenues through. #TNVAKADEMI#ZERODEFECT#TRAININGONISO#ISOCERTIFICATION#ISOLEADAUDITORCOURSE