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Maximize your eCommerce fulfillment success with insights from industry experts Laura Ball and Glenn Hayes. 📈 Understanding Challenges: Laura Ball highlights key challenges in e-commerce fulfillment, including rising costs, international delivery barriers, and technology limitations. Learn how understanding both short- and long-term goals is crucial for overcoming these hurdles. 🤝 Building True Partnerships: Glenn Hayes discusses the importance of forming genuine partnerships with fulfillment providers. Discover how scalability, visibility systems, and market expansion can drive your growth. 🗣️ Starting Early: The panel advises initiating outsourcing discussions early. Focus on aligning client aspirations with provider expertise to ensure a seamless partnership. 📦 Optimizing Delivery Solutions: Balancing costs, service levels, and sustainability is key. Learn how leveraging volumes can help secure better shipping rates and enhance service. 🎁 Enhancing Customer Experience: Ensure positive customer experiences by considering packaging, returns, and emotional factors like trust and delight. Clear communication and KPIs are essential for aligning expectations.