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The Human Factor in Solving Problems

Amidst the evolving technological landscape in health care, join us as we explore how technology is transforming the patient-physician relationship and discover how adopting a human-centric approach can enhance the optimization of these solutions. Learn how applying human-centered design principles can offer fresh perspectives for both care teams and patients using a common real-world challenge – in-basket management. Learn more: https://ama-assn.co/STEPSForward 00:00:00 Welcome and housekeeping 00:00:00 Prioritizing and promote human relationships in health care supported by digital technology and data with Elizabeth Toll, MD 00:09:42 Patient and family advocacy with Lisa Danielpour 00:15:08 Despite the problems, we cannot forget the benefits of technology with William Hersh, MD 00:22:20 Human factor engineering with April Savoy, PhD 00:32:08 Human-centered design 00:39:55 Design interview with panel 00:50:25 Next steps after a design interview for an engineer 00:55:45 Final thoughts from the panel 🩺 The AMA is your powerful ally, focused on addressing the issues important to you, so you can focus on what matters most — patients. We will meet this challenge together. Join us: https://ama-assn.co/JoinRenew 🥼 Go to https://ama-assn.co/FightingForDocs to learn more about our AMA advocacy priorities, including: ▹ Reforming Medicare payment ▹ Fighting scope creep ▹ Fixing prior authorization ▹ Reducing physician burnout ▹ Making technology work for physicians 📺 Subscribe to @americanmedicalassociation on YouTube: https://ama-assn.co/youTube 🎥 Watch #AMAUpdate for health care news for physicians, residents and medical students: https://ama-assn.co/AMAUpdate 📝 Podcast episodes and YouTube transcript available: https://ama-assn.co/AMAUpdate_Transcr... 📧 Sign up for #MorningRounds and free daily newsletters from the AMA: https://ama-assn.co/Newsletters 🎧 Listen to our latest medical podcasts: https://ama-assn.co/Podcasts 📲 Download #AMAConnect for medical news today, the latest in physician education, healthcare podcasts and videos: https://ama-assn.co/AMAConnectApp 💬 Follow #AMA on social media: https://ama-assn.co/Social 📓 Access the Journal of the American Medical Association #JAMA login: https://ama-assn.co/JAMA #problemsolving #FightingForDocs #medicine #futureofhealthcare #healthcare #medical #publichealth #patientcare #privatepractice #AmericanMedicalAssociation #futureofmedicine