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Bandwidth Alert Thresholds & Notifications for AT&T VPN Service Circuits (Transport & Managed)

Business Center is always working on new tools to help you manage your bandwidth. Now it’s given your Company Administrators the power to set up bandwidth alert thresholds and notifications for AT&T Virtual Private Network Service circuits, both transport and managed. You can apply these alerts to all your AT&T VPN circuits or just to individual ones. And if an alert happens, the notification email makes it easy to put more bandwidth exactly where it’s needed. Watch and we’ll show you how. For more INFO: http://sm.att.com/74f63536 #attbusinesssupport #attVPNsupport Video Transcript: Business Center is always working on new tools to help you manage your bandwidth. Now it’s given your company administrators the power to set up bandwidth alert thresholds and notifications for AT&T Virtual Private Network service circuits, both transport and managed. You can apply these alerts to all your AT&T VPN circuits or just to individual ones. And if an alert happens, the notification email makes it easy to put more bandwidth exactly where it’s needed. Watch and we’ll show you how. Let’s set up an alert threshold that applies to all our AT&T VPN circuits. Later, we’ll show you how to do this for just one circuit. Login to Business Center as a company administrator. On the home page, click “Profile.” Then click “Set Bandwidth Alert Threshold & Notifications.” Note that for this menu option to appear, you must be a company administrator, and AT&T VPN service must be provisioned in your company profile. If you don’t see this menu option, use the Chat Live feature to get support. There are three parts to setting up an alert threshold. First select the percentage of available bandwidth that usage must exceed for at least an hour’s duration. Then select how many times that must happen. And then select the time interval over which those events must happen. For this example, we’ve set up an alert when usage exceeds 80% of a circuit’s capacity for at least three one-hour periods during a single day. If alerts occur, then after the end of the week an email notification is sent by default to all company administrators. It covers alerts that occurred over the past week. Click “Save.” And then select whether the new threshold should apply to all AT&T VPN circuits or just the ones that don’t already have their own thresholds. Later we’ll see how to set up a single-circuit alert threshold. For now, we’ll apply our new setting to “All AT&T VPN circuits.” And then click “Save.” Success! The change is applied to all our AT&T VPN circuits. Now we’ll use an alert email to help upgrade port speed exactly where it’s needed. Here’s an example of the weekly alert email sent to Company administrators. It shows that usage exceeded the alert thresholds on 30 circuits. If we click “Log into Business Center to manage your circuits”… …we go directly to the Network Inventory page listing the circuits in question (you’ll have to login to Business Center if you’re not already). The alert icons tell us which sites had alerts. We’ll expand one of the sites to view its circuits. And the alert icon tells us which circuit had an alert. Click the alert icon… …to see the actual usage that caused the alert. For this example, we’ll upgrade the port speed and put more bandwidth where it’s needed. So we click “Upgrade port speed.” The “Manage” page for the circuit appears. We’ll expand the circuit configuration… …and see more details. We’ll click the pencil icon for the port speed… …and use the slider to set up a request for more capacity on the port. Click “Save.” When the success message appears, click “Review order.” Review the order for accuracy. We’ll accept the terms and conditions. And then click “Schedule order.” You can request a specific time and date… …or you can accept the default choice, which is “Provision order now.” In many cases, your order can be provisioned in as little as 30 minutes after it’s submitted. We’ll accept “Provision order now” and click “Submit.” A confirmation message appears. We’ll email you with updates as we process your order. Let’s set up an alert threshold for an individual AT&T VPN circuit. We’ll start on the Network Inventory page, looking at the circuit where we want to set up a unique alert threshold. Click the “Actions” arrow and select “Manage usage alerts.” This form is like the one we saw earlier, except it applies to just one circuit. Set up the alert threshold values. If alerts occur, then after the end of the week an email notification is sent by default to all company administrators. It covers alerts (including circuit-level alerts) that occurred over the past week. But for this example, we also want a separate email when this circuit has an alert. If the interval is set to “Day” then the alert email will be sent the day after the alert occurs. If the interval is set to “Week” then it’s...