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Are process inefficiencies hampering your customer experience and productivity? It's time to analyse your processes and remove waste, such as redundant or duplicate tasks. Check out this PRIME BPM Hot 100 Tip, where Mark Khabe shares a simple and powerful way to undertake value analysis to quickly identify process waste, which once removed, can help you increase efficiency and enhance customer focus. The video shares the simplest method to undertake value analysis by segregating processes into business-value-adding, customer-value-adding, and non-value-adding activities. This can be quickly done by evaluating a process map and asking the below questions for each activity: 1. Will the customer pay us to perform this activity? 2. Is this activity critical for business survival and continuity? If the answer to the first question is 'yes,' the activity falls under the business-value-adding activity category. If the answer to the second question is 'yes,' the activity falls under the customer-value-adding activity category. If the answer to both questions is 'No,' the activity is non-value-adding. Removing these non-value-adding activities streamlines your business processes, helping you eliminate delays and lags in customer service. For more such tips, visit: https://www.primebpm.com/video-center/ To know more about PRIME BPM, visit: Website: https://www.primebpm.com/ Facebook: / primebpm LinkedIn: / primebpm Instagram: / primebpm YouTube : / primebpm #PrimeBPM #ValueAnalysis #PRIMEBPMHot100Tips #BPMExpert #BusinessProcessManagement #BusinessProcessMapping #BPMTips #BusinessProcessMapping #BusinessProcessManagement #EffectivelyBPM #BusinessValue Analysis #ValueAnalysis