Скачать с ютуб Digital transformation in banking - Michael Harte, at USI в хорошем качестве

Digital transformation in banking - Michael Harte, at USI

Information and subscription on http://www.usievents.com Michael has been responsible for O&T operations at Commonwealth Bank of Australia Group since 2006 where he was responsible for group-wide retail and institutional banking systems and operations, brokerage, wealth and asset management systems. His talk focuses on the digital customer relationship. Imagine you have an avatar able to give you, in real time, any kind of advices and help to use your money in a smart way (invest, spare, etc). Following Michaël Harte, this is the key of digital in banking systems. Banks should use the digital technology to provide real time interactions. Most of banks aren’t yet at this stage but should move quickly if they want to subsist in this competitive sector. How to compete against digital actors? He insists on the power of data that banks have and should better use, in a digital way. Beside reactivity, real time and personal advices that new players can provide to customers, Banks have the knowledge and the know-how on trust, strong relationship, simplicity and value. Banks could be able to compete in this digital world. In this talk, Michaël Harte will give you 5 Key success factors for digital transformation in banking. Follow USI on Twitter:   / usievents   Follow USI on LinkedIn: http://linkd.in/13Ls21Y Subscribe to our channel: http://bit.ly/19sPpSp