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Unleashing the Hidden Power of Tickets in HubSpot Service Hub

Tickets are one of the best features of HubSpot Service Hub, allowing for a singular point of conversation to keep communications organized and identify patterns. The best part? They’re totally free and can be used by departments beyond customer service! What does that mean? Tickets can be used for any type of back-and-forth conversation that has an endpoint or resolution. Most traditionally, that means customer or technical support tickets. But you can also use them for internal creative technical requests from other departments, or even freelancers or vendors. Need inspiration? Customer service can use tickets to field customer questions and concerns. Marketing can use tickets to prioritize incoming requests for collateral, social posts and more. Your IT department can use tickets to manage employee issues or requests for new hardware. In this video, your HubSpot Helper will review: • What HubSpot tickets can do • Potential use cases for different departments across your organization • Three different ways to create tickets • How to progress, close and report on tickets For more info, check out: • Unexpected Ways Marketers Can Use HubSpot Service Hub: https://resources.kiwicreative.net/hu... _____________ 🎦 About "Your HubSpot Helper" Your HubSpot Helper is a YouTube series hosted by the HubSpot experts at Kiwi Creative with one goal: to help you understand how to use all the awesome tools within HubSpot! Stay tuned for future videos that will dive deeper into HubSpot Marketing, Sales, Service, Operations and Content capabilities. Have an idea for a future video topic? Drop a comment below and you just might see it added to this playlist in the near future. _____________ 🥝 About Kiwi Creative Kiwi Creative is digital marketing agency for B2B software and technology companies. We are: • A long-time HubSpot Platinum Solutions Partner • Leaders of the HubSpot User Group for B2B Technology USA • Certified in HubSpot's Partner Scaled Onboarding program • Hosts of the "Your HubSpot Helper" YouTube Series _____________ 🚀 Ready to transform your HubSpot experience? 🚀 Discover how our custom HubSpot Action Plan can elevate your CRM, marketing and sales efforts in just one week. Act now and start your journey to HubSpot mastery today 👉 hubspotactionplan.com