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How to Explain a Mistake and Apologize: 4 Steps to an Empathetic and Authentic Apology

📚 Get the Workbook — https://www.amazon.com/dp/B0D3JHGFWS When we make a mistake, we can get through it if we apologize and explain in a careful way. If you have made a mistake, you can write a clear and caring apology and explanation to help. Writing an apology letter or an apology email requires both explaining the mistake and preserving relationships. When we write an apology or explain a mistake in writing, we have 3 goals: 1. Find a solution and move forward 2. Protect the relationship between ourselves and the person our mistake affected 3. Protect ourselves by not over-apologizing To apologize for or explain a mistake in writing, we want to use 4 steps: 1. Main Point: Say the apology itself. 2. Honesty: Explain what happened. 3. Empathy: Show you understand how the mistake may have impacted the reader. 4. Solutions: Provide solutions for a way forward. Don’t forget to SUBSCRIBE to get all the latest info on new writing trends and tips! 🔗 - - - - - - - - - - 🔗 LINKS: Use coupon code HighValueWriter to get 20% off ANY of High-Value Writing's on-demand, self-paced eCourses: https://courses.highvaluewriting.com/... Did you know ALL of the High-Value Writing books are available from Amazon? https://www.amazon.com/stores/Erin-Le... Featured in USA Today! https://www.usatoday.com/story/specia... To learn more about our High-Value Writing eCourses with Erin Lebacqz (both individual and group), visit the High-Value Writing website: https://www.highvaluewriting.com If you enjoy our content, please consider following us: LinkedIn:   / highvaluewriting   Instagram:   / highvaluewriting   Facebook:   / hvwriting   #highvaluewriting #professionaldevelopment #professionalwriting #businesswriting #strategiccommunication #strategicwriting #conciseisnice #concisewriting #wordgirl #writingrevolution #mistake #apology #apologize #letter #email #writing #sorry