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Post-Mortem: Your Process to Prevent Future Issues!

Network failures and system outages can bring business operations to a grinding halt, but with the right approach, you can turn even the worst failures into valuable learning experiences. In this video, I'll walk you through the post-mortem process—explaining each step and why it's critical for any data engineer or business dealing with data systems. I’ll also share a real-world example from my time at AT&T, where we successfully used a post-mortem to prevent future outages. Whether you're an aspiring data engineer or a small business owner, this process will help you keep your systems running smoothly and avoid repeating costly mistakes. If you’ve ever had to deal with catastrophic data issues, this one’s for you! What to do after an outage Chapters: 00:00 How do you handle data impacting issues? 00:21 Who am I? 00:42 Exploring the Post mortem process 00:55 What is a post-mortem? 01:50 Steps of the post-mortem process 02:01 Incident review 02:19 RCA - Root Cause Analysis 03:27 Impact Analysis 03:48 Action Items 04:02 How did my issue get resolved? 05:52 Don't blame! You are there to resolve and adjust!