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DDU webinar: dealing with challenging people in dental practice

In this webinar we explore why some people may present with challenging behaviours and to offer some solutions to support & manage challenging people with dental practice. We cover: - The importance of good communication - How difficulties in communication can give rise to complaints - Signs of potential issues to look out for and key actions to help minimise disruption - The importance of appropriate written communications and recording keeping View our upcoming webinars: https://www.theddu.com/learn-and-deve... Get DDU support: https://www.theddu.com/get-ddu-support