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Implementing Stepped Care Models to Decrease Barriers and Use Resources Effectively

With ever-growing student mental health needs on campus, coupled with more complex hybrid learning environments as a result of the pandemic, many institutions are now offering a plethora of student support resources across multiple modalities. Despite the increases in offered services, many counseling centers continue to be stretched thin. The causes are many including, but not limited: continuously increasing student behavioral health needs (with onsets both prior to and post enrollment), disconnected messaging of offered services; and unintentional systemic barriers which can disproportionately impact underrepresented student populations. Given these dynamics, it is essential that campus communities focus on models that meet students on their terms, connecting them with the right level of care at the right time. This presentation will review behavioral health trends on campus with specific breakdowns of trends among historically underrepresented communities. Next, the presentation will evaluate the benefits of implementing an integrated multi-modal stepped care model to support student mental health and well-being. Such a model ensures effective use of available student support resources, decreases institutional/systemic barriers with a “no wrong door approach,” and thus increases engagement, health outcomes, and student success. This will be presented through case studies of several campuses highlighting successes, challenges, and replicable insights. Several interactive components will be utilized including live polls, group discussions analyzing campus strengths and growth edges, and analysis of replicable insights which can be implemented on respective campuses.