Скачать с ютуб Webinar: Boosting Customer Experience through CRM and MarTech в хорошем качестве

Webinar: Boosting Customer Experience through CRM and MarTech

We recently participated in a webinar where we explored the powerful link between customer experience and brand loyalty. According to PwC, 73% of customers say that a great experience plays a crucial role in their loyalty to a brand. If you, too, are looking to elevate customer engagement and drive business growth, we’ve got the insights you need! In the session, the panel delved into how smart CRM and MarTech strategies can bring all your customer data into one place. This means you can send timely messages, leverage customer insights, and ultimately enhance sales, customer journeys, and the overall experience. Key Takeaways from the Webinar: 1. Discover top strategies for managing customer interactions through omnichannel engagement. 2. Learn how to leverage customer data to optimize your sales and marketing strategies. 3. Get actionable steps to improve the post-purchase journey and increase brand loyalty. 4. Overcome common challenges in CRM strategies with effective solutions. #marketing #webinar #crm #customerengagement #marketingstrategy #business