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Customers Know You Suck with Debbie Levitt - Experience Designed Podcast, Ep13

Debbie Levitt⁠, MBA, a CX leader focused on strategy, research and Human-Centered Design/User-Centered Design. She’s the author of a recently published Customer Know You Suck book which covers actionable CX strategies to understand, attract, and retain customers. In this session, we discuss her book, the tech industry dysfunctions, how UX professionals are being gaslighted and ideas to correct the course for designers and tech teams alike. Find out more about Debbie here: ‪@DeltaCX‬ & ‪@CX-CC‬ More from VAEXPERIENCE: 📌 View other videos and subscribe to this channel:    / @vaexperience   📌 Join channel membership to access exclusive perks:    / @vaexperience   📌 Experience Designed Podcast (available on Youtube, Spotify and every major podcasting platform):    • Experience Designed Podcast   📌 Design Squad UX community on Discord:   / discord   📌 Get Into UX Book: https://amzn.to/3EgmiXQ Other resources to check out (affiliate links that support the channel): 🔗 Get 3 months free of the IDF Courses and Bootcamps: https://www.interaction-design.org/le... 🔗 UX design, User research and Innovation courses from Google and top US universities on Coursera: https://imp.i384100.net/3ey7Zy 🔗 UX design and research books I recommend: https://blog.vaexperience.com/ux-reso... 🔗 Design leadership books: https://blog.vaexperience.com/10-esse... #cx #ux #userexperience