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In this session at the National Aged Care Provider Conference 2024, we outlined what to expect from the strengthened Quality Standards and how residential services providers can be ready. We discussed the findings of pilot study, the resources being developed and the insights that clarify the objectives of the new standards. Chair: Lisa Peterson PSM, Deputy Commissioner, Sector Capability and Regulatory Strategy, ACQSC Panellists: Anthony Speed, Executive Director, Quality Assessment and Monitoring, ACQSC Sharayne Given, Senior Director, Accreditation and Performance, ACQSC Monique Versace, Director, Quality Standards, Choice and Transparency, Department of Health and Aged Care David Moran, Chief Executive Officer, Southern Cross Care Note: You may not record, reproduce or broadcast any audio or video content from the conference on any platform at any time.