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IP telephony: Basics, set up, and IP telephony VoIP tutorials

In this video, we discuss IP telephony: what it is, how it works, and why you should care. IP telephony stands for Internet Protocol telephony. It’s commonly used as a synonym with VoIP or Voice Over Internet Protocol. However, that's not entirely correct. It's is more of an umbrella term, including VoIP and others. Keep watching to learn more about IP telephony, or visit our website for more information about our advanced features and third-party integrations. *************************************** Timestamps 00:00 Introduction 00:35 What is IP Telephony? 00:53 How IP Telephony works 01:34 The different types of IP 03:11 Why use IP Telephony? *************************************** #callcentresoftware #VoIP #VoIPnumber #VoIPvsLandline Be sure to subscribe for more videos on how to improve your call center and boost productivity:    / @cloudtalk7726   CloudTalk is a cloud-based VoIP call center software designed to empower your customer service and sales operations. It features powerful tools to automate and optimize routine tasks, leading to better customer care and higher employee efficiency.