Скачать с ютуб What Makes Zappos so Incredible at Customer Service в хорошем качестве

What Makes Zappos so Incredible at Customer Service

Let's look at Zappos. By now you've heard, maybe even experienced Zappos, as a customer. You've probably heard that they offer new employees in their first four weeks of training a $3,000 quitting bonus. Zappos invests in customer service, not in advertising. They offer shipping both ways. They also offer a 365-day return policy. They view their telephone as their best branding device. For more information about the Customer Service Revolution conference go to https://thedijuliusgroup.com/project/... Facebook:   / thedijuliusgroup   LinkedIn:   / the-dijulius-group   Twitter:   / dijuliusgroup   The DiJulius Group provides the best Customer Service content, education, consulting, and training, to allow our clients to become the brand their Customers cannot live without and make price irrelevant. Learn more at https://thedijuliusgroup.com