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The Post Office is a 'black box', with little information coming out about who and how decisions were made that led to the appalling subpostmaster scandal. How should it have been managing itself to avoid the calamity? Dr Alan Brener explains how businesses should protect themselves against corruption and reputational damage. Companies must have effective ways of encouraging and responding to whistleblowing, design effective bonus clawback terms and find effective ways of changing culture and ethics. Even knowing these things, we still wait to learn what actually was going on to prevent good governance. We need to hear from the protagonists. To illustrate, Alan strongly recommends viewers watch the first 8 minutes of Elizabeth Warren taking the CEO of Wells Fargo Bank apart in the Senate Banking Committee Hearing: • Senator Elizabeth Warren questions We... The CEO resigned on the spot and it is a masterclass in revealing the emptiness of Board level assertions of virtue. Dr Brener is a lecturer at UCL Faculty of Laws. He is deputy director of the Centre for Ethics and Law at UCL and member of the Quality and Standards Committee of the Chartered Institute of Bankers in Scotland. He is a Chartered Accountant. He previously worked as a regulator for the insurance and investment sector and helped to set up the Banking Standards Board. Dr Brener has published 'Strategies for Compliance: Tools, Techniques and Challenges in Financial Services' (Routledge)