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Where to find the knowledge about how much effort the customer put into a given process? From the online survey! Lots of practical information about the customer experience in contact with the company will help you get the Customer Effort Score survey. For several years, the CES indicator, along with the Net Promoter Score, has been considered a key element of research by departments and experts in Customer Experience. 🤩 Make your first CES survey - try the Startquestion tool for free for 14 days: https://www.startquestion.com/ 🤩 Use a ready-made Customer Effort Score template, thanks to which you can conduct the survey quickly and at low cost: https://www.startquestion.com/survey-... 🤩 Find out more about Customer Service surveys which can improve your service: https://www.startquestion.com/custome...