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Tech Talk: What Is CTI (Computer Telephony Integration) 4 года назад


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Tech Talk: What Is CTI (Computer Telephony Integration)

Making just one call on your desk phone may sound very easy. How about ten calls? A hundred then? After you really press those hard keys over and over again, not only a sore arm you’ll get, but a waste of loads of your time. Think about it - what if you can make those calls right on your computer? What if you can just dial up a call by clicking some graphical icons or selecting a whole number from your local contract book? This is where Yeastar Computer Telephony Integration (CTI) plays a role, a wonderful tool that makes it possible for easy click-to-dial from your PC desktop while still using a physical desk phone. You can also make other call operations like call transfer, hold, record, and more within simple clicks of the mouse on the computer user interface. Let’s learn more about CTI in this video and for more configuration details please check: https://bit.ly/31aOFmy

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