Скачать с ютуб The Latest on the Salesforce Contact Center with Amazon Connect, NICE Acquiring Playvox, & More в хорошем качестве

The Latest on the Salesforce Contact Center with Amazon Connect, NICE Acquiring Playvox, & More

CX Today's Charlie Mitchell presents the latest trending news from the customer experience world. He's joined by six prominent CX analysts to dissect the latest news in the space, including stories from NICE, Salesforce, and Microsoft. In this edition, our CX experts include: Zeus Kerravala, Principal Analyst at ZK Research Liz Miller, VP & Principal Analyst at Constellation Research Rebecca Wetteman, CEO & Principal Analyst at Valoir Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research Simon Harrison, Founder & CEO of Actionary Martin Schneider, VP & Principal Analyst at Constellation Research Stay up to date with the latest in CX space by subscribing to our newsletter, visit: https://www.cxtoday.com/account Hosted by Charlie Mitchell, Senior Editor at CX Today News - Customer Experience Technology News #nice #salesforce #microsoft Thanks for watching. If you'd like more like this, don't forget to SUBSCRIBE to our channel. You can also join in the conversation on our Twitter and LinkedIn pages. For more Customer Experience tech news, visit: https://www.cxtoday.com 00:00-00:53 Intros 00:53-10:25 The Salesforce Contact Center with Amazon Connect 10:25-16:27 The NICE-Playvox Acquisition 16:27-30:22 More News ft. Microsoft, Genesys, & Liquid AI