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4 Pillars of Operational Excellence

With a turbulent global economy, geopolitical instability and volatile consumer demand, there is a perfect storm that demands Operational Excellence. Bringing together a co-ordinated focus on customer experience, employee experience, end-to-end process alignment, innovation & continuous improvement, operational excellence is the foundation of peak performance for any business. Join us as we talk with Bogdan Stefan about these 4 Pillars and what’s needed to build and sustain them. Bogdan has a wealth of experience across the Retail, FMCG, Technology and Manufacturing sectors in finance and operational processes, continuous improvement, operational excellence, program management and shared services/global business services. 30 minutes discussion on the opportunities and challenges for Operational Excellence, as well as some proven strategies for success. There is no time to lose in the pursuit of Operational Excellence!