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In this Deep Dive Silvano D’Orazio, Group Head of User Experience and Brand at Tyme Group, will walk us through their two award-winning projects "GoTyme Bank Kiosk" and "GoTyme Bank App". The GoTyme Bank Kiosk is a self-service machine which enables Filipinos to open a bank account and instantly get a physical debit card at thousands of convenient locations. It also allows current GoTyme Bank customers to check their account in situations where they do not have reliable internet access.The kiosk is the “physical” component of GoTyme Bank’s “phygital” (physical and digital) banking approach, enabling the business to cater to more types of users and to previously unaddressed needs. More information on the project: https://ux-design-awards.com/winners/... The GoTyme Bank App is a mobile application that aims to make banking simple, accessible, and rewarding for all Filipinos, from the financially literate to the unbanked. Users can open a bank account, get their daily transactions done, and ask for assistance with a few taps. Integrated with one of the country's biggest retail networks and loyalty rewards programs, the app also lets users earn rewards for every transaction, further empowering them to achieve their financial goals. More information on the project: https://ux-design-awards.com/winners/... Content: 00:00 Introduction 03:20 Presentations 52:40 Q&A #uxda24 #uxdesign #experiencedesign #uiuxdesign #uxdesignawards #banking #gotyme