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In this engaging episode of Tangy Talks, Steve and Victor reflect on their debut participation at the World Travel Expo (WTE Miami) in Miami, sharing highlights like their successful booth and a memorable award ceremony. They explore the invaluable role of travel agents in luxury travel planning and delve into the rising trend of single travelers, supported by intriguing statistics. The episode features the launch of their innovative website, which merges booking and management services for an enhanced customer experience. The hosts also discuss effective marketing and revenue management strategies, providing practical tips on optimal pricing, flexible policies, and maximizing bookings for rental properties. Listen in for a blend of personal anecdotes, industry insights, and strategic advice aimed at elevating your travel business. 00:00 Introduction and Opening Remarks 00:23 Conference Highlights and Booth Success 01:36 Award Ceremony and Future Plans 04:51 The Value of Travel Agents 09:20 Single Travelers and Market Trends 12:24 Global Travel Insights and Conference Wrap-Up 14:51 Returning Next Year and New Website Announcement 15:20 Merging Websites for Better User Experience 17:04 Showcasing the New Website Features 20:37 Marketing Strategies and Email Campaigns 23:08 Revenue Management Insights 28:10 Flexible Booking and Cancellation Policies 31:41 Final Thoughts and Wrap-Up