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The Changing Consumer – Technology

The consumer sector is vital to the health of the UK economy. While it’s been hugely impacted during the pandemic, it’s also had to adapt quicker than most to respond to the ever-evolving demands of consumers. According to recent research, 45% of consumers predict they’ll mainly connect with brands through digital channels in the future. As a result, consumer-facing businesses need to be tech-savvy, and ensure they have measures in place to protect themselves and their customers. Join our panel of consumer law experts in the second of our series of ‘Changing Consumer’ events. Through reference to case studies, we’ll explore the opportunities and challenges for businesses embracing technology in an uncertain world.