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Case Management | Addiction Counselor Exam Review

Dr. Dawn-Elise Snipes is a Licensed Professional Counselor and Qualified Clinical Supervisor. She received her PhD in Mental Health Counseling from the University of Florida in 2002. In addition to being a practicing clinician, she has provided training to counselors, social workers, nurses and case managers internationally since 2006 through AllCEUs.com Subscribe and click the bell to be notified of new episodes #ncmhce #addictioncounselor #examreview #cadc #NAADAC Define referral and service coordination within the context of case management Explore why CM is necessary Identify the different approaches to case management Identify the CM role in service coordination Define service planning Identify challenges and solutions to collaboration Case Management is A client-level collaborative process designed to: Help individuals access needed services Select the most appropriate services Facilitate linkage with those services Promote continued retention in services by monitoring participation Coordination of multiple services when necessary Advocate for continued participation Objectives of case management Continuity of care Accessibility: Establish relationships with “gatekeepers” Develop contracts or MOUs which specify Available “slots” Consequences for failure to implement specified activities/procedures Accountability Following up on the referral with client and referral resource Measuring outcomes with Client satisfaction Client outcomes Service system outcomes (i.e. reduction in cost to treat) Efficiency “Know the system and make it work” Referral is the process of facilitating the client’s use of available services and support systems to meet the needs identified in assessment or treatment planning Involves identifying needs of the clients which cannot be met by the agency (regardless of whether client is receiving case management services) Inappropriate referrals may lead to dropout if clients hopes get up then they are denied access to services Inadequate follow up also often leads to premature drop-out Counselor should Explain the rationale for any referrals to facilitate participation Familiarize the client with the agency to quell anxieties Contact the referral source in the client’s presence Have client schedule the actual appointment Give the client Contact name and number Agency address Document the referral and follow (with client AND provider) up in the client record Tasks Establishing realistic recovery expectations including Nature of services (IOP, Residential etc.) Program goals Program procedures (schedule, services offered) Rules regarding client conduct Client rights and responsibilities Schedule of treatment activities Costs of treatment Facts impacting duration of treatment CEUs are available for this presentation at AllCEUs Want to listen to it as a podcast instead? Subscribe to Counselor Toolbox Podcast Also check out our other podcasts, Happiness Isn't Brain Surgery and Addiction Counselor Exam Review AllCEUs provides multimedia #counseloreducation and CEUs for LPCs, LMHCs, LMFTs and LCSWs as well as #addiction counselor precertification training and continuing education. Live, Interactive Webinars ($5) Unlimited Counseling CEs for $59 Specialty Certificates starting at $89 including #AddictionCounselor #RecoveryCoach #PeerSupportSpecialist #TraumaInformedCare #BehavioralHealthTechnician #Etherapy #addiction and #mentalhealth #counselors, #socialworkers and marriage and family therapists can earn #CEUs for this and other presentations at AllCEUs.com #AllCEUs courses are accepted in most states because we are approved as an education provider for NAADAC, the States of Florida and Texas Boards of Social Work and Mental Health/Professional Counseling, the California Consortium for Addiction Professionals and Professions.