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3 Steps to improve data quality | The A-Z of Digital Acceleration 3 года назад


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3 Steps to improve data quality | The A-Z of Digital Acceleration

High quality, trusted, easily accessible IT asset data is the panacea for any medium to large IT organisation. But getting there is a long challenging task. Until now! In this video we explain a proven methodology for improving the IT asset & configuration management data held in the CMDB. The video starts off by explaining the critical nature of data quality or IT enterprise. Since COBIT 5 is the definitive IT Governance Framework for the vast majority of medium to large businesses, we start from there, highlighting how poor data quality impacts the effectiveness of IT. The remaining part of the video covers 3 key steps in improving the quality of your configuration management data: Step 1: Identify who will be using the data and what they need it for. This will help you focus on your effort in the right areas. Step 2: Work out the data quality metrics for each use case. The attributes you need to capture for each use case include: • Completeness: Does the data describe everything you need to know • Validity: Integrity and traceability of data • Accuracy: The degree to which the data reflects the object • Consistency: Is the asset described in the same way across multiple sources • Availability: The level of access required to the data • Timeliness: Expected availability of the data when it needed Step 3: Now benchmark the CMDB against these attributes and work out a data improvement programme. Your plan will cover these 4 scenarios: • Data is in CMDB and the source. This is great. Nothing more to do. • Data is in CMDB but not in source. This could be due to manually added records or integration failures. • Data not in CMDB, but in data source. Usually related to discovery or integration issues. May also be due to data source being updated manually. • Data not in CMDB and not in data source. The unknown unknown or Shadow IT. This is where agentless discovery offer massive hand in showing you what you don’t know. Your remediation plan will work to bridge these shortcomings. With a combined experience of over 100 years and 10 years of R&D we have incorporated these concepts into our 5th generation managed service helping businesses mature their asset management processes. Chapters 00:40 – The importance of data quality in the context of COBIT 5 IT Governance Framework 01:39 – Three steps to improving the data quality quickly 01:47 – Identify use case & require outcomes 02:02– Identify data quality metrics 02:49 – Formulate a data quality improvement plan 03:54 – Delivered as a managed service Learn more and read the whitepaper "Fast Tracking COBIT 5 for Information Security and Auditing": https://news.fusiongbs.com/Fast-Track... Contact Keyvan:   / keyvanshirnia   #DigitalAcceleration #ITAssetManagement #CMDB #ConfigurationManagement #OutcomesBased

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