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Help Desk Training - Answering the Phone - Episode 1

Help Desk Training Episode Number 1 - Answering the Phone. Proper phone etiquette and how help desk is the number one stepping stone to any I.T. Professionals career. If you don't think the help desk position is the right career move for you....think again. Stay tuned for Episode number 2(whenever we decide to release that) where we discuss more values and training tips of help desk. The equipment used in this video is as follows(Affiliate links below) Sony a7(Main Camera): http://amzn.to/2xQrcpY Google Pixel(Side Camera): https://store.google.com/us/product/p... Zoom H1 Digital Recorder: http://amzn.to/2zlEA6v Giant Squid Microphone: http://amzn.to/2zl6WxK Flexispot 47" Sit Stand Desk: http://amzn.to/2gviP0x ------------ For Frequently Asked Questions please see this playlist:    • Why Getting a Degree is Important in ...   Thank you for visiting my YouTube channel. Facebook:   / pcsimplest   Twitter:   / pcsimplest   Website: http://www.itcareerquestions.com Resume: http://www.zachhill.net Information Systems: http://www.informationsystems.net