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How-to collaborate with your team in the conversations inbox in HubSpot.

In this HubSpot tutorial, we will walk you through how to collaborate with your team in the conversations inbox in HubSpot. The conversations inbox allows you to view and manage your ongoing conversations in one place. When working with your team in the inbox, you might want to reassign a conversation, comment on an existing thread, move the conversations to another inbox or forward the email to another recipient. Steps to Follow: Step 1. In this tutorial, we will show you how you can achieve this. Step 2. In your HubSpot account, navigate to Conversations and click Inbox. Step 3. If you have multiple inboxes set up in your account, click the dropdown menu in the top left and select which inbox you want to work out of. Step 4. Click a conversation to open it. Step 5.If you need to reassign the conversation to another user, click the Owner dropdown menu in the top left and select another user to take over the conversation. Step 6. If you want another user to review the thread or follow up with the contact, you can add a comment to the conversation. Step7. In the Reply editor, click the Comment tab. Step 8. Type @ and your team member's name, then enter your message. Step 9 . Use the icons across the bottom of the email editor to modify your text style, insert a link, or upload a file. Step10. To add a document, snippet, meeting link, knowledge base article, quote, or video in your response, click Insert. Step11. Click Add comment. A notification will be sent to the team member with a link to the conversation. Step 12. To move a conversation to another inbox. Step 13. In the top right, click the More dropdown menu, then select Move to another inbox. Step 14. In the dialog box, click the Select an inbox dropdown menu and select an inbox to move to. Step15. Click Move. Step 16. If you need to send the email to another team or someone outside of your organization, you can forward the email out of the inbox. Step17. In the top right of the most recent reply, click Forward. Step18. In the email composition window, enter the recipient's email address and a message. Step19. Click Send. That’s how you can collaborate with your team in the conversations inbox in HubSpot. ________________________________________________________________________ Follow HubSpot Tutorials by webdew:    / @hubspottutorialsbywebdew   With webdew's HubSpot account set up tutorials, you will learn about General, Security, Notifications, Website, Inbox settings, and much more. All the videos that are shared in this Youtube channel will make you run through the HubSpot tool effortlessly. Moreover, you will learn more about the HubSpot CRM, Marketing Hub, Sales Hub, Service Hub, Reporting, and Dashboards through our videos and see how you can use these tools to leverage HubSpot to benefit your business. About webdew: webdew is a leading HubSpot partner agency. We help Design, Build and Grow your business by offering services around: #Website - Design & Development by delivering the best in class user experience: https://www.webdew.com/websites #Marketing - Focused on Inbound Methodologies & Organic Growth: https://www.webdew.com/marketing #Videos - Explaining the Products & Services with Explainer Videos: https://www.webdew.com/videos #HubSpot - Helping Customer Manage their HubSpot with scale: https://www.webdew.com/hubspot Follow us: webdew Blogs: https://www.webdew.com/blog webdew Help Center: https://www.webdew.com/kb/hubspot webdew Resources: https://www.webdew.com/resources Subscribe to webdew's Weekly Newsletter for HubSpot Tips and Tricks: https://www.webdew.com/newsletter/hub... Get Started with HubSpot with the Free CRM Sign-up: https://www.hubspot.com/products/get-...