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Here, I explained the escalation rule in Salesforce. In that, I explained when to use the case escalation rule, rule entries, and escalation actions and how we can automate the process of transferring unresolved cases to other users using the case escalation rule in Salesforce with examples. ++++++++++++++++++++++++++++++++++++ Check out the complete tutorial on: https://salesforcefaqs.com/setup-case... ++++++++++++++++++++++++++++++++++++ 📺 Related Video: Web to Case in Salesforce: • Web to Case in Salesforce | Generate ... How to create queues in salesforce: • How to create queues in salesforce How to Create Restriction Rule in Salesforce: • How to Create Restriction Rule in Sal... How to Create Scoping Rule in Salesforce: • How to Create Scoping Rule in Salesfo... Sharing Rules in Salesforce: • Sharing Rules in Salesforce | Owner-B... Case Assignment Rule in Salesforce: • Case Assignment Rule in Salesforce | ... ++++++++++++++++++++++++++++++++++++ 📺 Playlist: Salesforce Basic Tutorials: • Salesforce Basics and Setup Salesforce Objects & Fields Management: • Salesforce Fields & Objects Management Salesforce Reports & Data Management: • Salesforce Reports and Data Management Salesforce Communication & Email Template: • Salesforce Customization and Configur... Advance Salesforce Tutorials: • Salesforce Advanced Features Salesforce Errors & Tricks: • Salesforce Errors and Tricks ++++++++++++++++++++++++++++++++++++ Stay tuned for more videos on Salesforce training, tips, and tricks. Don't forget to subscribe to our channel and hit the notification bell to stay updated with the latest Salesforce content. If you have any questions or suggestions for future videos, please leave them in the comments below. Subscribe to Our YouTube Channel for more videos tutorials / @salesforcefaqs Do Visit Our Websites https://salesforcefaqs.com/ Thank you for watching and joining us on this Salesforce journey. Let's dive in and unlock the full potential of Salesforce together! ++++++++++++++++++++++++++++++++++++ #salesforcedeveloper #salesforce #salesforcecareer #salesforcebeginners #salesforcelightning #salesforceapex #salesforceohana