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Reflection Series with Beth Adams from the Washington State Department of Social and Health Services

Results Washington’s Reflection Series is a video interview series that highlights continuous improvement projects being executed by agencies across the state and spotlights the individual subject matter experts of those projects. They share their perspectives and experiences on the effort, highlighting their achievements, barriers, and lessons learned throughout the project. Beth Adams from the Washington State Department of Social and Health Services discussed a project aimed at streamlining the process for individual providers to connect with and start working with their clients, ultimately reducing the time it takes to begin providing care for the adult population in need of their services.