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Traversing the uncanny valley with Falene McKenna

Falene McKenna is arguably the most charismatic member of the conversation design community. With a wealth of experience in conversation design particularly as it pertains to robots! Falene join me to share lessons learned in designing conversations for robots and specifically about the uncanny valley: what it is, why it matters and whether we can or should cross it. 00:00 Introduction 01:12 Welcome Falene McKenna 07:10 What is Lingua Robotica? 10:32 Design Approach 14:55 Trustworthy robots 18:14 What is the uncanny valley? 27:57 Digital Human V Meta Human 35:25 Engaging with chat bots 42:02 Should we attempt to cross uncanny valley? 51:57 Should we be upfront robots? 58:06 Robot on the uncanny valley 1:03:45 Outro