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What Clients Want: Tips From A Lawyer Turned Client

Every lawyer wants happy clients. (It makes their own life easier.) To get there, attorneys have to know how they can best serve them. Rebecca DeMarb, a partner at Swanson Sweet LLP in Madison, discusses her experiences as a lawyer and consultant, focusing on the expectations clients have of their attorneys, the importance of responsiveness, and effective billing practices. DeMarb emphasizes the need for clear communication and the necessity for lawyers to provide actionable advice rather than just basic explanations. She touches on the dynamics of the attorney-client relationship and the significance of understanding individual client needs. DeMarb presented on this topic at the 2024 State Bar of Wisconsin Annual Meeting & Conference. Learn more about the conference at www.wisbar.org/amc. _____________ Connect with Us: 🔔Subscribe to our YouTube:    / @statebarofwi   👍FACEBOOK:   / statebarofwi   🤝LINKEDIN:   / state-bar-of-wisconsin   📸INSTAGRAM:   / statebarofwi   📣X / TWITTER:   / statebarofwi   💻WEBSITE: www.wisbar.org _____________ 👋About the State Bar of Wisconsin: We are a professional association for Wisconsin lawyers, providing educational, career development, and other services to over 25,000 members. Our mission is to improve the administration of justice and the delivery of legal services and to promote the professional interests of Wisconsin lawyers. We also provide public services, including attorney referrals, public education, and reduced-fee legal assistance for low-income state residents. _____________ Need CLE? 🧠Find continuing legal education seminars, events, legal research books, forms, and more at https://marketplace.wisbar.org/ _____________ ⭐Become an Influencer in the Legal Community Contribute to a State Bar publication, video, or event. Learn more at www.wisbar.org/contribute _____________ Disclaimer: This video is for general informational purposes only. Due to the rapidly changing nature of the law, information presented here may be outdated. The State Bar of Wisconsin is not liable for any damages resulting from the use of this material. Statements or expressions of opinion here are not necessarily those of the State Bar of Wisconsin, its members, sponsors, or staff. _____________ #wisconsinlawyer #wisconsinlaw #wisbar #sbwamc