Скачать с ютуб Hospitality Party Case Study: Last Minute St Patty’s Block Party в хорошем качестве

Hospitality Party Case Study: Last Minute St Patty’s Block Party

One of the best parts about my new found role in the industry as I guess a media and event curator is getting the chance to work with multiple venues and really getting an inside experience on the operational side. On the customer perspective everyone is worried about how does the party look, feel and what does the drinks taste like. On the inside facing there is an entire workforce of tasks being strung together chaotically and everything is always going wrong. This is the hospitality industry. Some operators handle it well and some do not unfortunately. And once again this is all the stuff you have to do beforehand. This doesn’t include actually making sure you have customers walk into your venue. But I have to say my guy Jeremy Wagoner, managing partner of BOTH Texas T and Velvet simultaneously is getting it tf done. Texas T he’s been running for 9 years in spring branch Houston and then velvet oak he’s had for the last year. What I really like is how he was able to really take lead on commandeering a last minute block party for st patty’s day. Firstly he partnered up with Griffs, a historic Irish pub here in Houston that’s in the process of rebuilding. Food: Then he welcomed in restaurant Bollos on the same block to sell their food onsite (even while he has one-manned bar kitchen that stays open late everyday). And THEN he had outside backyard food going (hotdogs, burgers, sausage in a stick) as well as Cajun delacacy Boiled crawfish Drinks: Bartenders everywhere. Typically he has around 4-5 bartenders on staff. For this event leveraged his own and OTM network to staff up the place to handle the increased volume. This means more bartenders at main bar but also pop up bars outside where the parking lot and be converted into festival-like format. They even had an ice trailer on campus to keep our back up 3rd-party-secured ice cold since you know typical ice machines won’t make it happen. Inventory can be a hassle but there are strategies in place to minimize your inventory loss risk. Entertainment: By far the most jam packed at pattys day I’ve gotten to witness. There were bands non stop for two days with a DJ going hard inside. An entire team of Irish tap dancers, magic leprechauns, and bag pipers. Chaos: It had rained the heaviest all year the Friday before festivities which left pools of water. The team woke up at 7am to stay weekend to shift gravel around so that water could drain. POS systems were having difficulty extending the full reach out to edge of patio because of signal weakening. We had to move an entire bar across grounds to make it transactional-functional. Lesson learned: even as you transition into ownership/leadership your ability to network with your peers does not decrease. It should heightens to a level not yet achieved by you before. Top owners here collabed to pull this off. Veteran Bartenders came together to blend their knowledge and grind to also contribute to on-the spot strategy. The vendor relationships here are some you just don’t create in a month. This is over the years of event programming and knowing the right time activate for the “big one”. Yes. Jeremy and the velvet oak team broke their record sales for the year, further established new relationships, and turned this into a great opportunity to get more exposure This is CEO shit at the hospitality level