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Normalising the conversation around grief | Frog Systems

How do you help someone who is grieving? And in particular, how can you support them in the workplace? To mark National Grief Awareness Week 2022, we brought together a panel of experts to share their insight and advice to help normalise the conversation around grief: Bianca Neumann, Head of Bereavement at Sue Ryder, the palliative, neurological and bereavement support charity. https://www.sueryder.org/ Faith Holloway, Compassionate Employers Programme Lead for Hospice UK, the national charity for hospice and end of life care. https://www.hospiceuk.org/ And Dr Laura Coia, a working GP based at a busy surgery in Glasgow, Scotland who is also a member of our team of healthcare specialists. The conversation was hosted by Jane Robertson, director of communications for Frog Systems who provide first line support for employee wellbeing. https://frogsystems.co.uk/ 00:00 Intro 01:30 Bianca’s introduction 02:30 Faith’s introduction 04:36 Laura’s explains her role as a GP and business manager. 05:30 Why we shouldn’t assume we know how someone is feeling. 06:00 The need to be careful with the language we use around grief 08:00 The effect of the pandemic and the Queen’s death on individual and collective grief? 11:15 The different layers involved with dealing with grief in the workplace. 13:20 The difficulty around entitlement to bereavement leave in the UK. 16:59 Laura explains when people might reach out to their GP because of grief. 18:54 Advice for an audience member who recently lost their father. 21:24 How managers can improve the way they help someone back into the workplace. 25:10 Being aware of the cultural and faith aspects of grief. 25.52 The cost to employers of not offering support. 28:10 The importance of talking to the employee before they come back to work. 30:00 Advice for audience member who is grieving for family members approaching end of life. 30.40 How grief and loss can also be caused by relationship breakdown. 36:30 Is counselling or medication the best way to help someone with their grief? 39.00 What should companies do to improve their response to employee bereavement? 46:00 How can colleagues help each other if a team member has died? 48:00 The difficulty of the person lost still having a physical or virtual presence in the office. 49:00 The challenge of helping a worker who normally helps others to accept help themselves. 51:20 Faith’s key piece advice to HR managers/team leaders. 53.30 Laura’s key advice as a GP to workplace managers. 54:05 Bianca’s key advice about creating an open conversation. 55:35 Thanks and conclusion.

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