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FTG 0069 - Unraveling the Supply Chain with Executive Kristyn Harkins '02

Following the Gong is a podcast for Schreyer Scholars that brings mentoring on demand from Scholars Alumni across a wide array of industries and experiences, with new episodes released bi-weekly here on YouTube, and audio version available on major podcast platforms. Here’s a breakdown of this episode: ----- Overview: Scholar Alumna and seasoned supply chain management executive Kristyn Harkins ’02 Bus joins FTG to discuss her career. Kristyn shares how her time at Penn State, from classes to clubs to her Honors Thesis, influenced her career and helped her rise through the ranks as a woman in supply chain at Johnson & Johnson. Kristyn now leads teams of thousands with responsibility for J&J’s entire supply chain in their North American med tech operations. This episode is great for any Scholar to enjoy, and especially those in business or STEM disciplines. Kristyn’s bio is available below along with chapter markers detailing the topics discussed. Guest Bio: Kristyn Harkins ’02 Bus is currently the Vice President, MedTech Deliver Americas at Johnson & Johnson (J&J), leading an organization that is responsible for operations that include Distribution, Transportation, Last Mile Logistics, Customer Services & Capabilities, and several Business Excellence functions. Her team drives the Customer Experience, ensuring that Commercial go-to-market strategies & MedTech franchise requirements can be flawlessly executed. Across her more than 20 year at J&J, Kristyn has worked across the Supply Chain pillars of Plan, Source, Make & Deliver and in multiple business sectors, including Consumer Products and MedTech. She has held leadership roles in Customer Logistics, Transportation, Analytics, Planning, Sourcing, External Manufacturing, Strategy Deployment & Supply Chain Customer Solutions. Kristyn holds a BS with Honors in Business Logistics (now Supply Chain Management) from the Penn State College of Business and a University and an MBA from Rutgers University. She is a certified Six Sigma Black Belt and was recognized in 2019 with a TWIN (Tribute to Women in Industry) Award. Throughout her career, Kristyn has fostered a passion for developing future talent and increasing representation of women in the Supply Chain field. She served as the liaison for J&J with the Penn State Center for Supply Chain Research for three years, and she is currently on the Advisory Board for the University of Tennessee Global Supply Chain Institute. Kristyn also serves as the Youth Pillar Sponsor for the J&J WiSTEM2D initiative. Episode Topic & Chapters: 00:05 Introduction and why Kristyn chose Penn State 01:36 Selecting supply chain as a major 03:06 Current state of supply chain jobs for grads 04:13 Using teaching experience in the workplace 06:11 The value of being involved on campus 08:13 Planning events is like small business ownership 10:52 THON 12:51 The Honors Thesis! 15:29 Co-ops and first jobs after college 17:27 Advice for current Scholars and new grads 20:24 Entry-level supply chain roles 23:18 Continuing curiosity and education while working full time 26:22 Moving up while staying at one firm 29:44 Transitioning from leading one team to the next 32:10 Building relationships with outside partners, vendors, etc. 35:25 Rising to overseeing continental level division 37:45 Kristyn explains her job title and responsibilities 39:42 Addressing "last mile" challenges 42:19 Thinking like an executive 44:53 Navigating the pandemic 48:15 Dealing with sales and divestitures 50:47 Balancing work and family 57:50 Getting involved in your industry 00:17 One company careers 01:03:34 The future of supply chain and skills Scholars can focus on 01:07:01 Unasked questions 01:08:32 Biggest successes and failures 01:10:45 Thoughts on mentorship 01:11:37 Shoutouts 01:12:56 Kristyn's final piece of advice 01:14:02 Connecting with Kristyn 01:14:28 Which Creamery flavor Kristyn would be ----- Schreyer Honors College Links: Website: https://www.shc.psu.edu Instagram:   / psushc   LinkedIn:   / mycompany   Following the Gong Homepage [Links for audio versions]: https://following-the-gong-a-podcast-... Upcoming Events: https://www.shc.psu.edu/events Scholars – Need Assistance? Book an Appointment! https://www.shc.psu.edu/appointments Alumni – Learn Why and How to Volunteer: https://www.shc.psu.edu/alumni-friends Make a Gift to Benefit Schreyer Scholars: https://www.raise.psu.edu/schreyer Join the Penn State Alumni Association: http://wwww.alumni.psu.edu ----- Credits & Notes: This show is hosted, produced, and edited by Sean Goheen '11 Lib (Schreyer), '23g Bus. The artwork was created by Tom Harrington, the College’s Web Developer. The sound effect is “Chinese Gong,” accessed via SoundBible used under Creative Commons License.