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The Five Apology Languages | Jennifer Thomas | ABTY Podcast Episode 170

On episode 170 I am joined by Jennifer Thomas, PhD, a clinical psychologist, consultant, TEDx speaker, author, and master facilitator for The 5 Love Languages. Jennifer is the co-author of The 5 Apology Languages along with Dr. Gary Chapman, author of The 5 Love Languages. (Watch Dr. Gary Chapman on Ep 112 here:    • Dr. Gary Chapman Gives An Honest Inte...   ) In The 5 Apology Languages, Chapman and Thomas share their research on the importance of apologising effectively, explain how people speak differing apology languages, explore whether it’s possible to forgive without an apology, share how to learn your primary apology language and that of other people, and tell how to make your efforts at apologizing most productive. The languages they explore include: • Expressing Regret: The power of “I’m sorry” • Accepting Responsibility: Admitting “I was wrong” • Making Restitution: Trying to repair what went wrong • Planned Change: Making a plan to do things differently • Requesting Forgiveness: Asking for forgiveness demonstrates sincerity In this episode you will hear: 00:30 the British habit of constantly apologising 01:30 have we lost the art of a sincere apology? 02:30 when sorry isn’t enough 03:45 the Five Apology Languages 09:50 can you find it in your HEART to forgive me? 12:00 great leaders give great apologies 14:00 keep your BUT out 17:00 use all five and stop - don’t even bring in extenuating circumstance to your apology 18:45 why leaders should apologise in person 21:30 a letter from a daughter to her father - the more you admit you are wrong, the more respect I have for you 27:00 call off the forgiveness police 28:00 Sorry Not Sorry 30:00 an epidemic of negative attribution 32:30 encouragement for a new generation of leader 36:00 sharing your language with others I hope this interview inspires you to be a leader who can sincerely apologise to those who need to hear it. Please do subscribe, leave a little review and share it with someone you wish to inspire too. Always love Ryan Connect with Dr. Jen Website: https://www.drjenniferthomas.com/ TEDx:    • Getting the last word with apology | ...   Discover your apology language: https://www.5lovelanguages.com/quizze... Connect with Always Better than Yesterday Come to our 5 Year Celebration Event! You can buy tickets here: https://www.eventbrite.co.uk/e/abty-c... Website: www.alwaysbetterthanyesterday.com Instagram: www.instagram.com/alwaysbetterthanyesterdayuk TikTok: www.tiktok.com/@abty_uk LinkedIn: www.linkedin.com/company/abty Discord:   / discord   Facebook Community: www.facebook.com/groups/weareABTY Thank you to our friends at Elevate OM, proud supporters of the Always Better than Yesterday Interview Sessions. Head to www.elevateom.com for Online Marketing & Web Design services that are affordable, bespoke & awesome. #lovelanguages #apologylanguages #tedx