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Unlocking Leadership Potential with Maggie Olsen: Insights on Chief of Staff Roles and Beyond

In this episode of the Leadership Vision Podcast, Nathan Freeburg chats with Maggie Olsen, founder and CEO of Nova, Chief of Staff, about her dynamic role and extensive experience serving high-level leaders at Nordstrom, Starbucks, and T-Mobile. Maggie sheds light on fostering entrepreneurship, navigating feedback, maintaining consistency in leadership, and the nuances of emotional regulation for leaders. The discussion focuses on trust-building, adapting to failures, balancing flexibility, and the importance of personal well-being for professional effectiveness. Maggie also introduces Nova’s certification course and other services while highlighting the significant role of feedback culture and continual learning in leadership. Enjoy! Tune in for valuable advice on leadership growth, team communication, and Nova's distinctive training and consulting services. 02:35 Introduction to Nova and Maggie Olson 04:28 Defining the Chief of Staff Role 08:46 The Journey to Creating Nova 11:03 Entrepreneurship and Leadership Lessons 18:55 Building Trust and Overcoming Challenges 21:40 Building Trust as a Chief of Staff 22:27 The Importance of Consistency in Leadership 24:58 Emotional Regulation for Leaders 28:23 Balancing Work and Family Life 31:01 Reflection and Self-Understanding 37:18 The Role and Training of a Chief of Staff 41:01 The Growing Need for Chiefs of Staff