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Changing your customer service tactics will be easy after you see how this woman, Maria Garcia, creates lifetime customers. She will inspire you to invest just 30 seconds a day in other people.. ROSS SHAFER has the most peculiar background of any speaker on CHANGE & RELEVANCE. He has authored (9) business books yet won International stand-up comedy competitions. He’s earned (6) TV Emmys as a network talk and game show host yet credits his ability to resell bicycles at age 13. He flipped cars at 15 and flipped homes at 18. After college, he bought and sold companies at 21. When you know he’s always stoked a burning pursuit of excellence through change, it all makes sense to hire him as a keynote speaker for your next meeting. ROSS’S WEBSITE Http://www.RossShafer.com SOCIAL MEDIA FACEBOOK : / ross.shafer1 TWITTER: @rossshafer LinkedIN: / rossshafer INSTAGRAM: rossshafer CONTACT Allison Dalvit (303) 588-3739 or email [email protected]