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Ever made a mistake? Me too! But “safety critical” industries need to manage error. Niall discusses how healthcare can learn from aviation to improve outcomes. A good news story for health? It’s about time! Niall qualified as a doctor from Trinity College, Dublin in 1993. He trained as a surgeon in Belfast and received his FRCSI in 1997 before returning to Dublin where he worked in the National Cardiac Surgery Unit. He subsequently retrained as an airline pilot with Aer Lingus in 1999 and combined aviation with medicine by working as an Accident & Emergency doctor for six years before focusing fully on aviation. After operating as a co-pilot on both the European and Trans-Atlantic fleets, he qualified as a captain in 2010 and is currently operating out of their Belfast base on the A320 fleet. In 2011, he formed Frameworkhealth Ltd, a company providing aviation safety training modified specifically for healthcare which draws on his twenty-five years of experience between both industries. @nialldowney This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at http://ted.com/tedx