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Why Company Culture Matters | Zappos Stories

Chief of Staff Jamie Naughton and Technical Advisor Jeanne Markel answer the question on everyone’s mind — how does Zappos maintain its signature company culture and identity? The secret? It’s all about who you hire. Markel clarifies, “The people that you work with are actually the most important resource in the entire company.” While many companies place skills and revenue potential at the top of their priority list, Zappos only hires new employees that embody our 10 Core Values and enrich our company culture. Check out this Zappos Story to learn the steps for maintaining the enthusiastic organizational culture people think of when they hear our company’s name. Hear about how we celebrate each Zappos employee’s differences and encourage each person to express who they are. A team succeeds when we understand each other’s different backgrounds, experiences as well as strengths and weaknesses. When you focus on hiring employees that blend with your core values, company culture falls naturally into place. Subscribe to our YouTube channel: http://bit.ly/zappos_stories Read the Zappos Stories blog: http://bit.ly/zappos_stories_blog What's Zappos? Learn about us: http://bit.ly/about_zappos Shop shoes, clothing & more: http://bit.ly/shop_zappos Go Beyond the Box: http://bit.ly/zappos_beyondthebox_blog Visiting Las Vegas? Tour our campus: http://bit.ly/zappos_tours Apply to our open positions: http://bit.ly/zappos_careers Don't forget! Follow Zappos on social media @zappos