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User Journey Map ABC’s – How Spotify Adds Features

Enter the world of user journey mapping, where we unravel how your favorite apps, like Spotify, continuously evolve to meet and exceed expectations. We're not talking guesswork here; we're talking about a strategic approach that involves understanding and optimizing the user's interaction with a product using a process-driven method. With Spotify as our guide, we'll start with an overview of what a user journey map looks like, and then, step by step, guide you through the process of creating one. From capturing a user's goals, emotions, and actions at each touchpoint to smoothing over the pain points for an optimized experience, we cover it all. Whether you're a budding UX/UI designer, a product manager, or just someone interested in the magic behind app improvements, this video is for you. Don't miss out on these insightful strategies that could transform how you approach product development and user experience design. 🔍 Keywords: #UserJourneyMap #UserJourney #UserJourneyMapping 💡Learn more: https://slickplan.com/blog/user-journ... Shoutout to Meghana Bowen, who created the Spotify example, check out her whole case study here: http://www.meghanabowen.design/work/s...