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Five Critical Customer Service Mistakes: Customer Service Training Video 10 лет назад


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Five Critical Customer Service Mistakes: Customer Service Training Video

Be sure to subscribe to this channel - https://www.youtube.com/user/doncrawl... Learn five common customer service mistakes that are guaranteed to ruin customer relationships, whether in retail or in dealing with computer end-users. Don Crawley, author of The Compassionate Geek, covers each of the five mistakes while also offering ways to avoid them and improve customer service. #customerservice #helpdesk #servicedesk 📺 Learn the six steps in a successful tech support session:    • The Six Steps in a Successful Tech Su...   🎬 Learn seven ways to improve your empathy:    • Seven Ways to Improve Your Empathy   🎬 Here are four magical customer service phrases (What to say in nearly any situation):    • Four Magical Customer Service Phrases...   What is Compassionate Geek? The Compassionate Geek is a book by author/speaker Don Crawley to teach IT people how to get along so they can work together, get things done, and take care of customers (and each other). (https://www.amazon.com/exec/obidos/AS.... It's also an online training course on customer service for IT professionals, including IT customer service training videos and more. Learn more at: https://CompassionateGeek.com

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