Скачать с ютуб How to Avoid Rework - 5 Hidden Costs of Low Quality | Green Belt 2.0® Lean Six Sigma | fkiQuality HD в хорошем качестве

How to Avoid Rework - 5 Hidden Costs of Low Quality | Green Belt 2.0® Lean Six Sigma | fkiQuality HD

Reworking what wasn't done right the first time creates all these "hidden costs." Don't settle for low quality! Timestamps: (Summary below) 0:32 - 90%, 90%, 90% VS. 73% Recap 1:10 - Hidden Cost 1 Explanation 1:32 - Hidden Cost 1 Slide 1:46 - Hidden Cost 2 Explanation 3:58 - Hidden Cost 2 Consequences 4:17 - Hidden Cost 2 Slide 4:35 - Hidden Cost 3 Explanation (Misspoken as 2nd Consequence) 5:50 - Hidden Cost 3 Slide 6:18 - Hidden Cost 4 Explanation 6:50 - Hidden Cost 4 Slide 7:24 - Hidden Cost 5 Explanation 7:38 - Hidden Cost 5 Slide 7:48 - 5 Hidden Costs Summary 8:43 - 5 Hidden Costs Summary Slide (in this case we have a simple 3-step company that sells, makes and installs windows; each step works correctly 90% of the time, so we use yield = 90%, that is, 90% good output to simplify the calculations). First time yield is the amount of good product produced without rework, that is, touching the product or performing the service only once, without rework. The five types of costs are called hidden because they are not generally counted in cost-benefit analyses. This is because they may impact other departments instead of the one where the low quality happens, or may take a certain amount of time to appear, or are not considered to be direct costs because they are hard to quantify. However hidden costs are very real and damaging. The hidden costs of low FTY are a consequence of not understanding the company as a system of interrelated functions, even one with just three steps as in this example. Looking at companies, factories, offices and supply chains as systems is a key principle for effective management of W. Edwards Deming. Presented by Francisco Pulgar-Vidal, Director of Chicago Deming Association and President of fkiQuality.